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BUSINESS PROFILE · 4 min read

Google Business Profile mistakes to avoid

Keep your information accurate, your requests fair and your customer journey useful.

01. Making the business look like something it is not

Avoid invented offices, duplicate profiles and extra search phrases in the business name. Represent the actual operation. An owner who travels to customers needs a different setup from a shop that welcomes visitors.

02. Leaving useful details unchecked

Try the phone, website and booking links yourself. Check opening arrangements where relevant. Someone visiting an independent shop needs accurate practical information more than a long list of keywords.

03. Treating reviews as a shortcut

Invite honest feedback from genuine customers fairly. Avoid purchased reviews, incentives and selective requests based on expected happiness. Read the review guide for a straightforward request process and editable wording.

04. Buying software before choosing a task

Start with a manual checklist. Decide what a paid tool needs to save you doing, then compare limits and billing terms. A tool cannot guarantee that a searcher will see or choose your business.

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Google policies and product details can change. Follow the current instructions shown in your account. Paid products have been assessed through published information, not personally tested.

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